Delivery information

What to expect after ordering

Order processing

Orders are normally processed within 1-3 business days.

Transit

After dispatch, estimated transit time is normally 6-12 business days.

Estimated delivery

The normal total estimated delivery time is 7-15 business days.

Business days are Monday through Friday, excluding applicable public holidays.

Tracking help

Having trouble with your tracking?

Tracking has not updated

Carrier tracking can occasionally take time to update after dispatch or between scans. Check the tracking page again later for the latest available information.

Delivery is taking longer

If your order is still within the normal 7-15 business day delivery window, it may still be in transit. If the estimated window has passed, contact us and include your order number.

Marked delivered but not found

Check around the delivery location, any safe place, reception area and with other members of your household. Also review any delivery information provided by the carrier.

Need assistance?

Contact Modeflora

If your estimated delivery period has passed or you need help with an existing shipment, contact us at info@modeflora.com. Please include your order number when possible.

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